voice based follow up process - accounts receivables

Voice based Follow up plays an eminent role in the Accounts Receivable process. Insurance Websites and IVR (Interactive Voice Response) systems provide information which cannot help the practice if the Rejections or Denials are complex and requires further follow up. Our expert calling team tirelessly works towards resolution, while understanding the critical timeline prioritizes accounts with the help of their experience and gained knowledge to reduce Accounts receivable balance on time.

We follow up on :

  • Billing

  • Partial/Incorrect Payments

  • Denials

  • Appeals

We follow up with :

  • Government Payors

    • Medicare

    • Medicaid

    • Veterans

    • Other Federal Insurances

  • Workers Compensation

  • No Fault Insurances

  • Commercial Insurances (to name few :)

    • Blue Cross Blue Shield

    • Aetna

    • Cigna

    • Humana

    • United Healthcare

    • Oxford Health

    • Coventry

    • Progressive

    • Ameri Group